Trust & safety

Community Guidelines

The Exchange is a marketplace for serious keepers. These rules protect animals, buyers, and breeders. Violations can lead to listing removal, storefront suspension, or account closure.

Honest listings

Photos, genetics, age, sex, health, and shipping origin must be accurate. No bait pricing, no undisclosed defects, no recycled sold photos.

Legal animals only

Do not list animals you cannot legally sell or ship to the buyer’s jurisdiction. Venomous and restricted species require certification and fail closed at checkout.

Animal welfare

Animals must be healthy enough to ship. Overcrowding, starvation, or cruelty in media or husbandry notes is grounds for immediate removal.

No scams or payment pressure

During beta, buyers and sellers arrange payment directly. Be honest about the animal, never demand untraceable payment (gift cards, crypto, wire to a stranger), and buyers should use a method with buyer protection. Scams get storefronts removed.

Respect

No harassment, hate, or doxxing in storefronts, reviews, or waitlist notes. Report abuse — don’t escalate it.

Report problems

Use the report form (no account needed), the Report link on any listing or storefront, or email safety@culebraexchange.com. False reports may themselves be actioned.

Also see the Terms of Service and Privacy Policy.